Live Chat Solutions to Boost Your Customer Engagement
Increase your customer engagement and provide real-time support to your valuable clients with Live Chat Solutions.
We offer the perfect solution for your unique business needs.
Live Chat offers an instant connection to your team
Automated chatbots simulate a 24/7 customer interaction experience
Live Chat provides a cost-effective solution to staff-heavy call centres
Empower Your Business with a Pre-Programmed Chatbot for Instant FAQ Responses
What is Live Chat?
Live Chat enables real-time issue resolution by connecting customers directly with human support representatives which empowers your users to quickly resolve their concerns with personalized assistance.
Communicate Instantly
Experience instant communication with Live Chat, connecting online customers directly with your team, eliminating the need for lengthy email exchanges and long hold times on phone calls for assistance.
Accelerate Customer Queries
Our smart platform is designed to be user-friendly, making it easy for you and your team to manage and engage with customers when they demand it. With our intuitive interface, you can easily monitor customer interactions, respond to customer queries, and improve your customer service.
Comprehensive Conversation Logs
Live Chat provides the advantage of comprehensive conversation logs, benefiting both parties by ensuring clear and unambiguous communication, in contrast to dealing with issues like poor phone line quality or difficulties in understanding softly spoken customers.
Seamless Integration Across Multiple Channels
Experience seamless integration of communication channels with Cellfind's Flow Builder, enabling Live Chat to be effortlessly accessible through various platforms including websites, mobile devices, and WhatsApp.
Introducing Your Personal Chatbot
Chatbots can be programmed to provide quick and standard responses to simple questions or requests, freeing up customer service agents to handle more complex queries. Additionally, they can efficiently direct users to the appropriate department, accelerating the resolution process.