Connect with Your Customers Where They Are
Are you looking for a way to take your business communication to the next level?
Interactive Telephony's WhatsApp Business API is the solution you've been waiting for.
With this cuttingedge technology, you can connect with your customers where they are - on WhatsApp.
Unlock the Power of WhatsApp for Your Business
Streamline your communication strategy by using templated messages and automated processes
Enjoy a wide range of file-sharing options, including audio files, videos, PDFs, texts, and documents, to provide your customers with the best experience possible
Make communication even more seamless by integrating WhatsApp Business API with your CRM.
Enjoy the simplicity of a well-designed and popular platform minus the price tag.
Defining WhatsApp Business API
WhatsApp is one of the most popular messaging apps in the world, with over 2 billion active users. By integrating the WhatsApp Business API into your communication strategy, you can tap into the power of this platform to reach more customers and drive growth for your business.
Stay Front of Mind
The WhatsApp Business API is an ideal communication platform for businesses because it is familiar to all WhatsApp users and free to use for customers. The API can integrate seamlessly with various CRM systems to enhance client communication. Additionally, it offers the ability to respond to or initiate conversations with pre-approved templated messages.
Note that WhatsApp requires approval of the templates before sending them out, but we can guide you through the approval process.
Stay in Touch
The WA Business API provides a 'Quick Reply' feature with prepopulated messages that speed up response time even further. This system also allows for synchronous messaging, which offers real-time communication between your customers and your team. With these features, your business can quickly and easily communicate with your customers in a professional and effcient manner.
File Sharing
The WA Business API allows for the transfer of various file types between a user and a business. This includes the ability to send and receive files in formats such as .AVI, .PDF, .DOC or .DOCX, .JPEG, and .GIF. This functionality provides a convenient and seamless way for businesses to share information and engage with their customers.
Keep it Personal
With the WA Business API, businesses can send branded, professional messages directly to their customer's devices. This feature helps businesses to personalise their service and communication and enhances their brand image. By using this API, businesses can improve customer satisfaction, strengthen relationships, and increase customer loyalty.
